HubSpot Support and Training
This guide explains how to get help with HubSpot tools and features outside of Ensemble Marketing, whether you're troubleshooting an issue, learning a new process, or looking to grow your skills. HubSpot offers extensive self-service resources through its Knowledge Base and HubSpot Academy.
All questions related to HubSpot functionality outside of Ensemble Marketing should be directed to HubSpot, starting with the HubSpot Help Center. Below are some other ways to get help and make the most of HubSpot’s powerful tools.
1. The HubSpot Knowledge Base is your go-to resource for step-by-step guides, troubleshooting tips, and more.
- Browse by topic or use the search bar to find answers quickly.
- Articles are kept up to date with the latest HubSpot updates and changes.
- Great for how-to's on CRM setup, email templates, list segmentation, automation, integrations, and more.
2. If you're looking to build your skills, HubSpot Academy offers free, on-demand learning modules and certifications. Popular modules include:
- Inbound Marketing
- HubSpot CRM
- Email Marketing
- Marketing Automation
- Sales Enablement
- Reporting and Analytics
Whether you're new to HubSpot or a seasoned user, the Academy is a great place to deepen your knowledge and stay up to date.
3. For questions that aren’t answered in the Knowledge Base or Academy, HubSpot also offers live support (depending on your subscription tier), including:
- Chat support
- Email ticketing
You can access these options by clicking the Help button inside your HubSpot portal.